Terms & Conditions

Payment & Registration:
To secure booking, details of credit card and a deposit of one day’s tariff is required. Cash, Mastercard and Visa are accepted. Guests must register and pay the full balance prior to arrival.

Arrivals & Departures:
Guests can occupy houses from 2:00pm on date of arrival and must vacate by 11:00am on date of departure unless otherwise negotiated. On arrival the booked period must be taken. Upon leaving guests must ensure all lights and electronic appliances are off (dishwasher is an exception) and that all windows and shut and all doors locked so house is secure.

Pets:
Pets are allowed only by prior arrangement. A surcharge of $30 per pet is required and is payable upon arrival. No pet is allowed in houses. Guests who fail to adhere to this requirement will be asked to leave immediately and no refund will be granted. An outdoor kennel is available for the comfort of your dog or cat. The owner reserves the right to decline the acceptance of any pet. Guests are reminded that they are responsible for their pet during their stay and will be liable for any damage or breakages that occur due to the pet. Any damage must be reported to management.

Cancellations:
For any unforeseen cancellation, please advise as soon as possible. Policy for cancellation of bookings is as follows:
a) Up to 14 days prior to booking - refund all monies
b) Within 14 days of booking - one day’s tariff retained
c) During the booked period - no refund

Responsibility:
The owner reserves the right to cancel or withdraw any booking made for a person or persons, or decline to accept or retain any such booking.

Loss & Damage:
Guests are reminded that they are responsible for their accommodation during their stay and will be liable for any damage or breakages that occur during the booked period. Any breakages or damage must be reported to management.

Smoking:
Smoking is strictly prohibited in houses. Guests who fail to adhere to this requirement will be liable for any damage, extra cleaning, laundry charges and any cancelled bookings due to contaminated rooms.

Candles:
The burning of candles is strictly prohibited. Guests who fail to adhere to this requirement will be liable for any damage and extra cleaning.